Combler le fossé du CRM dans les PME : De l'outil au moteur de croissance – Perspectives de recherche pour 2025

Ce livre blanc explore les défis spécifiques auxquels sont confrontées les organisations de taille moyenne lors de la mise en œuvre et de la maintenance de systèmes CRM. S'appuyant sur des recherches récentes, il fournit des recommandations pratiques et fondées sur des preuves, adaptées aux entreprises réalisant un chiffre d'affaires de 50 à 200 millions d'euros ou comptant moins de 1 000 employés, les aidant à faire du CRM un moteur de succès commercial en 2025 et au-delà.

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The Pricing Journey

In this fifth and final whitepaper of our Pricing for Profitable Growth series, "The Pricing Journey", Jorge Olivares explores how organisations can turn pricing strategy into sustainable profitability. The paper examines the role of governance, technology, and human behaviour in strengthening pricing execution and protecting margins. It also presents the five stages of pricing maturity, offering a practical roadmap for building lasting capabilities through continuous improvement.

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Whitepaper

Competing on Value, Not on Price

In competitive markets, the instinct to match or undercut a competitor’s price can quickly lead to margin erosion and price wars. This whitepaper explores how segmentation, competitive intelligence, differentiation, and value-based selling can help organizations strengthen their market position, protect profitability, and compete on value rather than price.

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Whitepaper

Why Pricing Initiatives Fail

Most pricing initiatives stall not because of poor strategy, but because organizations lack the right structures, leadership focus, cross-functional alignment, and incentives to make pricing stick. This whitepaper addresses the root causes of pricing failure and provides business leaders with the essential strategies and governance frameworks needed to build a sustainable commercial culture.

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